Articles on: About Lauth

Fixing Pages with the "Oh no" Error and Other Page Loading Issues

If you are seeing the "Oh no" error or another error code instead of a web page, it means that the browser is having trouble communicating with the site. The page loading may also be slow, or the page simply won't open.

If you encounter a page loading error, follow the steps below to fix the issue. To begin, refresh the page.

Refresh the Page



Usually, refreshing the page can fix the error.

In the top left corner, click on Refresh 🔄.

If This Doesn't Work...



Step 1: Check the Internet Connection



Ensure that the computer is connected to Wi-Fi or a wired network.
Try refreshing the tab showing the error.


Step 2: Clear the Cache



It's possible that Lauth has stored information preventing the page from loading.

Clear Cache Only
This step will clean up stored and accumulated files in the instance.
Right-click on the instance.
Go to the option for browsing data > Clear cache.
Try refreshing the tab showing the error.

Clear Cache and Cookies
⚠️ This step will clear access data and sessions. Make sure to have the login and password for the relevant accounts. The goal is to restart access.
Right-click on the instance.
Go to the option for browsing data > Clear local and cloud cookies.
Try refreshing the tab showing the error.


Step 3: Close Other Apps, Tabs, and Extensions



The device may run out of memory and fail to load the site while running apps and programs.

Free up memory:
Close all tabs except the one showing the error.
Exit other apps or running programs and pause all downloads of apps or files.
Try refreshing the tab showing the error.

Still Not Working?



It's common for issues like these to be automatically resolved over time. However, you can try steps such as restarting your computer, reinstalling Lauth, or performing a scan on your device.

Updated on: 06/09/2023

Updated on: 12/06/2023

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